As a special feature to our blog, our customer support superstars weigh in and offer their wisdom, tips, tricks and the rest. Today’s feature special contributor is the customer experience specialist and team cheerleader Stefanie Johnston who offers the top five questions she receives and their answers.
How to change my name servers?
While one cannot access this through the myhosting.com control panel, one can send an email to firstname.lastname@example.org and request that the domain registrars log in information be sent to you. This would more than likely be through OpenSRS.
Where to log in to my control panel?
To access your myhosting.com control panel, please navigate to https://support.myhosting.com, and log into your control panel using your domain name/password.
Where to add more email accounts?
To add additional email POP3/IMAP email accounts, please go to http://emailadmin.myhosting.com, and sign in with your admin@*domain name.com* address, and password. Alternatively, you can find the “Manage your email” link within your myhosting.com control panel. This will take you directly to http://emailadmin.myhosting.com, If you have a hosted Exchange account, you will need to log into your control panel, click on Exchange at the top, and then and click on “add users”
How To Get a WordPress Blog/Gallery/Shopping Cart?
You can find the wordpress blog installation, under the Linux Subsite (or if you have a Basic hosting account, under “Hosting”), located on the left sidebar of your myhosting.com control panel, you should see Application Manager. The application installers are located here.
How To add a Cname or A record?
You will need to log into your control panel with your domain name and password. Click on Domain name, and then DNS management. Here you can create a Cname record or an A record. Unfortunately, you will not be able to edit your nameservers from this interface, if you require a nameserver change, you can request this to be sent to you through e-mailing support at email@example.com.
And Some Helpful Links!
Where to log in to the control panel? http://support.myhosting.co
Where to add more email accounts? http://emailadmin.myhosting.com
How to password protect a page on your site
Detailed instructions at our wiki page: http://myhosting.com/wiki/Category:Password-Protection