alternativesmtp.myhosting.com unreliable?

[jaas666]

Using Win VPS service

I have a web app that will ocasionally send emails out (notifications, password reminders, registration confirmations, etc)

We are using alternativesmtp.myhosting.com on port 587 to send such emails but the server seems simply unreliable. Some emails will get delivered some won't.

I tried sending an email directly via telnet and the process completes without errors; the server succesfully receives the email.. but won't deliver them.

Is there a more reliable way of sending emails from my vps account?

[suwunk]

The server plans that we are offering do not include an email service but you can set up email on your server. Most virtual server offers do not include a mail service by default. If you decide that you would like to setup your own mail server you would need to make sure that your SMTP server is set to smtp.vps.myhosting.com. It's not possible to setup your own SMTP server on your domain (ex: smtp.mydomain.com). The smtp.vps.myhosting.com domain does not require authentication and can only be used by our virtual server customers.

There is an option to have your virtual server domains use our regular email hosting and this is what was previously suggested. We have other customers that are using this solution as they don't want to setup or manage a mail server on their virtual server. This solution cost $4.45 per month for 50 POP3/IMAP users however if you choose a yearly billing term the price would drop to $3.70 per month. You can choose to pay for the email hosting on a yearly term and the virtual server can remain on a monthly billing cycle.
Have you tried smtp.vps.myhosting.com instead of alternativesmtp.myhosting.com, If you have no problem with port 25 you should use smtp.vps.myhosting.com