mrnaseem
2011-03-06, 10:12 AM
Hello,
I have placed an order on myhosting.com for a domain,
at customer details I have filled full form with payment details, Pressed submit button, but returned no confirmation page no confirmation email and payment has been charged from my credit card,
I contacted support for the issue to be resolved, they said we can not help you because you don't have order number, How can I get order number for this issue? I told them I have received confirmation from my credit card company that SOFTCOM TE has charged the payment for the order, but as I explained I have not received any confirmation from myhosting.com,
maybe this is myhosting.com's system fault or they are scam, I requested them to check the payment they received from my xxxx-xxxx credit card number but they replied me that they can't check, Why????
waiting for the explanation from them,
I have placed an order on myhosting.com for a domain,
at customer details I have filled full form with payment details, Pressed submit button, but returned no confirmation page no confirmation email and payment has been charged from my credit card,
I contacted support for the issue to be resolved, they said we can not help you because you don't have order number, How can I get order number for this issue? I told them I have received confirmation from my credit card company that SOFTCOM TE has charged the payment for the order, but as I explained I have not received any confirmation from myhosting.com,
maybe this is myhosting.com's system fault or they are scam, I requested them to check the payment they received from my xxxx-xxxx credit card number but they replied me that they can't check, Why????
waiting for the explanation from them,