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  1. #1
    sgoodman is offline Master Member
    Join Date
    Jul 2008
    Location
    Alberta, Canada
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    397

    Default Bug and Issue Tracker

    Can anyone recommend a bug and issue tracker? Jira looks promising, but I don’t like that it’s written in Java. I’m looking for something (hopefully) written in PHP.

    I'm using LAMP (Linux, Apache, MySQL, PHP).

    Thanks,
    Shane.
    Basic Linux Hosting on classic platform; Parallels Plesk Panel 10.3.1

  2. #2
    tima is offline Administrator
    Join Date
    Apr 2008
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    191

    Default Re: Bug and Issue Tracker

    You might want to try Mantis, which is written in PHP. I just tried it out and was able to install it with on our LAMP platform, which means it will work with any myhosting.com hosting plan. If you have Premium or Professional hosting, you'd need to activate your Linux account first. Here's the Installation Manual.

    I've used it a bit in the past and it seems like a decent product.
    Tim Attwood
    Product Manager
    myhosting.com

  3. #3
    fromhomeworker is offline Junior Member
    Join Date
    Nov 2009
    Posts
    6

    Default

    Hi,

    If you get an answer please help me too.

    Regards

  4. #4
    birge is offline Community Manager - Admin
    Join Date
    Jul 2009
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    105

    Default

    Hi,
    When I was surfing I came across to this online tracking system. It may help you, but it's not free. Anyway, you can check if you want to:
    NetResults Tracker: Web-based Collaboration Software for Bug Tracking, Issue Tracking, Change Management, Knowledge Base, Automated Support Portal, and Help Desk

  5. #5
    sgoodman is offline Master Member
    Join Date
    Jul 2008
    Location
    Alberta, Canada
    Posts
    397

    Default

    birge,

    Thanks for the suggestion. Tracker looks good, but I'm trying to keep my costs under control.

    Right now I'm using Windows SharePoint Services, but WSS wasn't really designed for this, so its a bit awkward.

    Thanks,
    Shane.
    Basic Linux Hosting on classic platform; Parallels Plesk Panel 10.3.1

  6. #6
    nickh is offline Administrator
    Join Date
    May 2009
    Location
    Toronto, Canada
    Posts
    142

    Default

    The most popular ticketing softwares are:
    • Trac: Very established and common. Written in PHP. Lots of support.
    • Mantis: Very established and common. Written in PHP. Lots of support.
    • Redmine: New, but quite popular. Written in Ruby using Ruby on Rails. Unfortunately, our Linux shared hosting accounts don't support Ruby [yet].

    All of those projects are FOSS (free and open-source software).
    Nick Hoffman
    Software Developer
    SoftCom Inc.

  7. #7
    tahoemnts is offline Gold Member
    Join Date
    Jul 2009
    Posts
    71

    Default

    Quote Originally Posted by nickh View Post
    The most popular ticketing softwares are:
    • Trac: Very established and common. Written in PHP. Lots of support.
    • Mantis: Very established and common. Written in PHP. Lots of support.
    • Redmine: New, but quite popular. Written in Ruby using Ruby on Rails. Unfortunately, our Linux shared hosting accounts don't support Ruby [yet].

    All of those projects are FOSS (free and open-source software).
    Interesting. Thanks for the info on the ticketing software...gonna check them out.


 

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  1. Bug and Issue Tracker
    By sgoodman in forum Off Topic
    Replies: 1
    Last Post: 2008-07-22, 03:56 PM

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