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Welcome to the Forums! The purpose of this forum is to allow you to discuss topics relating to hosting and topics of interest with other Customers. The primary focus should relate to issues not generally included in our Wiki or Control Panel, or information not provided by our Customer Support Team. Some examples include programming and coding support, web site design ideas and SEO practices.

The forum is not meant as a replacement to our Wiki or Customer Support. We highly recommend searching our Wiki before posting on the forum. Also, if you have a question for our Customer Support team, please contact them as you would normally.

We ask that if you have any complaints or questions relating specifically to your account, that you address them to our Customer Support department. Do not post personal account information such as passwords or other sensitive and private information the forum, as this type of information is best kept secret. Also, please be respectful of other users and refrain from defamatory comments or use of coarse language.

We will visit the forum from time to time, and contribute to various topics. We reserve the right to delete any posts which are deemed offensive or against the spirit of the forum. Any spamming or illegal activity will not be tolerated. We also reserve the right to block any user who violates these guidelines.

To get started, we welcome you to sign up at our User Management site. Any account created there will have access to these forums, our Wiki, our Ideas site and commenting permission on our Status Blog.
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  • spam score

    What is a spam score? Does every email get one according to how "spammy" it looks, or do email adresses get spam scores?

  • #2
    Spam score is used by many email providers. It's basically a ranking number that is calculated based on various things about a given email. The higher the spam score, the more likely the email is spam. There are many factors that will increase a spam score including use of HTML, image to text ratio, hidden links, and even certain key phrases. Further, some advanced spam filters can even find words and phrases found within an image.

    There are also factors based on where the email came from in terms of IP address, whether the email was sent over authenticated SMTP etc and you can even lower your score based on certain things.

    It's important to note that even though you may create HTML emails or add images, it takes a combination of these factors to get a spam score high enough to be marked as spam which is why this kind of system can work so effectively.