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Welcome to the Forums! The purpose of this forum is to allow you to discuss topics relating to hosting and topics of interest with other Customers. The primary focus should relate to issues not generally included in our Wiki or Control Panel, or information not provided by our Customer Support Team. Some examples include programming and coding support, web site design ideas and SEO practices.

The forum is not meant as a replacement to our Wiki or Customer Support. We highly recommend searching our Wiki before posting on the forum. Also, if you have a question for our Customer Support team, please contact them as you would normally.

We ask that if you have any complaints or questions relating specifically to your account, that you address them to our Customer Support department. Do not post personal account information such as passwords or other sensitive and private information the forum, as this type of information is best kept secret. Also, please be respectful of other users and refrain from defamatory comments or use of coarse language.

We will visit the forum from time to time, and contribute to various topics. We reserve the right to delete any posts which are deemed offensive or against the spirit of the forum. Any spamming or illegal activity will not be tolerated. We also reserve the right to block any user who violates these guidelines.

To get started, we welcome you to sign up at our User Management site. Any account created there will have access to these forums, our Wiki, our Ideas site and commenting permission on our Status Blog.
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  • Plesk Sitebuilder


    Can anyone here tell me if the Plesk Sitebuilder is included in my hosting basic subscription?

    On the other hand, I was able to avail the said sitebuilder and made my website except at the publishing part which sa "AUTHORIZATION FAILED".

    I've looked for some solutions and found out that my FTP userid and password are not match with the publisher which require me to go to publisher settings which after almost 2 days now searching for that settings I could not find.

    I just need a quick and clear response for me to move on. Appreciate for your help.

  • #2
    Hi Denz517,

    All of our hosting accounts come with a Site Builder for customers that would like to use an online tool to create and edit their website.

    myhosting Customer Support team will be happy to assist you with this. You can contact them at, or by phone at 1-866-289-5091