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Welcome to the Forums! The purpose of this forum is to allow you to discuss topics relating to hosting and topics of interest with other Customers. The primary focus should relate to issues not generally included in our Wiki or Control Panel, or information not provided by our Customer Support Team. Some examples include programming and coding support, web site design ideas and SEO practices.

The forum is not meant as a replacement to our Wiki or Customer Support. We highly recommend searching our Wiki before posting on the forum. Also, if you have a question for our Customer Support team, please contact them as you would normally.

We ask that if you have any complaints or questions relating specifically to your account, that you address them to our Customer Support department. Do not post personal account information such as passwords or other sensitive and private information the forum, as this type of information is best kept secret. Also, please be respectful of other users and refrain from defamatory comments or use of coarse language.

We will visit the forum from time to time, and contribute to various topics. We reserve the right to delete any posts which are deemed offensive or against the spirit of the forum. Any spamming or illegal activity will not be tolerated. We also reserve the right to block any user who violates these guidelines.

To get started, we welcome you to sign up at our User Management site. Any account created there will have access to these forums, our Wiki, our Ideas site and commenting permission on our Status Blog.
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  • Refund

    i have place a cancel order form and u guy are taking forever to give my money back, i really neeed my money back asap

  • #2
    Hi There,

    I've submitted your problem to myhosting staff, I hope they will contact you shortly



    • #3
      how long would it take for dem to contact me


      • #4
        bump didnt get a email as yet


        • #5
          Hi Shawn,

          It's really best if you get in touch with our Billing Team to discuss these issues. We don't want to discuss sensitive billing information over a public forum. You can reach them by phone at one of these numbers: 24/7 In-House Phone Support |

          Alternately, if you have a ticket number already, please let me know and I will ask them to contact you ASAP.