Announcement Announcement Module
Collapse Forum Guidelines

Welcome to the Forums! The purpose of this forum is to allow you to discuss topics relating to hosting and topics of interest with other Customers. The primary focus should relate to issues not generally included in our Wiki or Control Panel, or information not provided by our Customer Support Team. Some examples include programming and coding support, web site design ideas and SEO practices.

The forum is not meant as a replacement to our Wiki or Customer Support. We highly recommend searching our Wiki before posting on the forum. Also, if you have a question for our Customer Support team, please contact them as you would normally.

We ask that if you have any complaints or questions relating specifically to your account, that you address them to our Customer Support department. Do not post personal account information such as passwords or other sensitive and private information the forum, as this type of information is best kept secret. Also, please be respectful of other users and refrain from defamatory comments or use of coarse language.

We will visit the forum from time to time, and contribute to various topics. We reserve the right to delete any posts which are deemed offensive or against the spirit of the forum. Any spamming or illegal activity will not be tolerated. We also reserve the right to block any user who violates these guidelines.

To get started, we welcome you to sign up at our User Management site. Any account created there will have access to these forums, our Wiki, our Ideas site and commenting permission on our Status Blog.
See more
See less
Website transfer from old host to myhosting Page Title Module
Move Remove Collapse
Conversation Detail Module
  • Filter
  • Time
  • Show
Clear All
new posts

  • Website transfer from old host to myhosting

    I have several company websites to move from old host (eboundhost) to my brand new myhosting VPS plan but I keep on running into problems during the last 48 hours

    I first downloaded my website's files via FTP and exported my database from old host. Then I uploaded everything to myhosting on the new account created. I kept the same database name, user name for new account, same password and did the database connection. I tested it on the IP address I associated to the new account. Result: FAIL I've got a white page saying 500 INTERNAL SERVER ERROR

    Again, I tried but this time using the cPanel COPY AN ACCOUNT FROM ANOTHER SERVER WITH ACCOUNT PASSWORD function. Everything seems OK in the process. I then created a new database, imported my tables, created a new user with GRANT ALL PRIVILEDGES on the database... all usernames, passwords, account info same as original. Result: FAIL 500 INTERNAL SERVER ERROR

    Tried the processes again and again, even tried moving another website account but still... can't get anything good out of it all.

    Please HELP !!

  • #2
    Hi Victoria999,

    I`ve submitted your problem to myhosting costumer service, you can also Call 1-866-289-5091 for faster response