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The forum is not meant as a replacement to our Wiki or Customer Support. We highly recommend searching our Wiki before posting on the forum. Also, if you have a question for our Customer Support team, please contact them as you would normally.

We ask that if you have any complaints or questions relating specifically to your account, that you address them to our Customer Support department. Do not post personal account information such as passwords or other sensitive and private information the forum, as this type of information is best kept secret. Also, please be respectful of other users and refrain from defamatory comments or use of coarse language.

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  • Email Notification Error

    I am getting this error on my phpbb3 forum:

    E-mail error

    Could not connect to smtp host : 0 : php_network_getaddresses: getaddrinfo failed: Name or service not known

    <b>[phpBB Debug] PHP Notice</b>: in file <b>/includes/functions_messenger.php</b> on line <b>910</b>: <b>fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: php_network_getaddresses: getaddrinfo failed: Name or service not known</b><br />
    <b>[phpBB Debug] PHP Notice</b>: in file <b>/includes/functions_messenger.php</b> on line <b>910</b>: <b>fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: unable to connect to :25 (php_network_getaddresses: getaddrinfo failed: Name or service not known)</b><br />

    I frequently get spammer on my forum because of this, When a user register they don't get an email notification!. None of the email Notification is working.
    Because of that i have to set the forum to no activation require. And my user don't get notification for their pm and subscribed forum thread.

    Please tell me how this issue can be resolve.

  • #2
    Appreciate your comment - Could be a number of things. In order to help, I need your contact or account information. Otherwise, please check out our support channels and we can assist you directly.

    24/7 In-House Phone Support |