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Welcome to the Forums! The purpose of this forum is to allow you to discuss topics relating to hosting and topics of interest with other Customers. The primary focus should relate to issues not generally included in our Wiki or Control Panel, or information not provided by our Customer Support Team. Some examples include programming and coding support, web site design ideas and SEO practices.

The forum is not meant as a replacement to our Wiki or Customer Support. We highly recommend searching our Wiki before posting on the forum. Also, if you have a question for our Customer Support team, please contact them as you would normally.

We ask that if you have any complaints or questions relating specifically to your account, that you address them to our Customer Support department. Do not post personal account information such as passwords or other sensitive and private information the forum, as this type of information is best kept secret. Also, please be respectful of other users and refrain from defamatory comments or use of coarse language.

We will visit the forum from time to time, and contribute to various topics. We reserve the right to delete any posts which are deemed offensive or against the spirit of the forum. Any spamming or illegal activity will not be tolerated. We also reserve the right to block any user who violates these guidelines.

To get started, we welcome you to sign up at our User Management site. Any account created there will have access to these forums, our Wiki, our Ideas site and commenting permission on our Status Blog.
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  • Web logs

    Can anyone tell me how to access webserver logs. Is that in an FTP file or something?

  • #2
    it depends on your type of account but within your FTP space you should be able to directly access your log files (often outside of the root web folder).

    If you want stats your control panel at Need Help? Search Our Database Of Commonly Asked Questions | offers statistics generating software whether your on our classic or oncloud platform.


    • #3
      I'm glad you mentioned that resource. I actually wasn't aware of it before and it offers a robust amount of information.


      • #4
        yeah, that link has helped me out a lot when it comes to clearing up issues about the cloud.