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Welcome to the Forums! The purpose of this forum is to allow you to discuss topics relating to hosting and topics of interest with other Customers. The primary focus should relate to issues not generally included in our Wiki or Control Panel, or information not provided by our Customer Support Team. Some examples include programming and coding support, web site design ideas and SEO practices.

The forum is not meant as a replacement to our Wiki or Customer Support. We highly recommend searching our Wiki before posting on the forum. Also, if you have a question for our Customer Support team, please contact them as you would normally.

We ask that if you have any complaints or questions relating specifically to your account, that you address them to our Customer Support department. Do not post personal account information such as passwords or other sensitive and private information the forum, as this type of information is best kept secret. Also, please be respectful of other users and refrain from defamatory comments or use of coarse language.

We will visit the forum from time to time, and contribute to various topics. We reserve the right to delete any posts which are deemed offensive or against the spirit of the forum. Any spamming or illegal activity will not be tolerated. We also reserve the right to block any user who violates these guidelines.

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  • Popups


    I'm trying to read my mail at, but I'm being barraged by popups in Spanish. Does anyone know what's going on? I've never had this problem before.


  • #2
    did you do a virus scan? that happened to me with another site on my pc.


    • #3
      Hi Shane,

      We don't run any kind of pop-up ads on Is it possible that it could be some malware or adware on your computer? Does the same problem happen when you try from a different computer?


      • #4
        may you please provide a screenshot of your desktop that shows the pop- ups, we'll have a better chance of figuring out what's going on.



        • #5

          A virus scan didn't find anything. I rebooted my computer, and now I'm not getting popup windows anymore.

          I don't know what it was, but it's gone now. But thanks for your replies.



          • #6
            Daily scans

            I thought it was annoying at first since my computer runs a bit slower during a scan, but I now do daily whole-computer scans to make sure!


            • #7
              How long does a whole-computer scan take each day? If not too long then it might be something I'd want to try as well.


              • #8

                It depends on which AntiVirus program you use.



                • #9
                  I never thought of doing a whole-computer scan every day, but it makes sense. After all, you shower every day!