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  • pre-sales

    I came across an article that said it's a good idea to send some pre-sales questions to a hosting company, to see what they say before you sign on with them. Any good examples of some pre-sales questions?

  • #2
    I'd ask them what they do if they don't meet their uptime guarantee. Do they offer refunds in that case?


    • #3
      Yes, and it's a good idea to ask a company's customers what they think of that company as well before you join.


      • #4
        You can try without the risk, With 30-day money back guarantee.
        At customer satisfaction is our main priority. All our plans carry a 30-day money back guarantee. If you are not completely satisfied with our services within the first 30 days of activating your account, simply submit a cancellation from our control panel and request the 30-day money back guarantee in the comment field. You will then be given a full refund for any hosting fees charged


        • #5
          Any good examples of some pre-sales questions?
          Last edited by suwunk; 2015-01-04, 07:23 AM. Reason: Remove ads link


          • #6
            Originally posted by Stoddard View Post
            I'd ask them what they do if they don't meet their uptime guarantee. Do they offer refunds in that case?
            Feel free to ask!
            If you require more information about our products and services please e-mail our sales team, at or phone +1 (866) 289-5091 and we will be glad to assist you.