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Welcome to the Forums! The purpose of this forum is to allow you to discuss topics relating to hosting and topics of interest with other Customers. The primary focus should relate to issues not generally included in our Wiki or Control Panel, or information not provided by our Customer Support Team. Some examples include programming and coding support, web site design ideas and SEO practices.

The forum is not meant as a replacement to our Wiki or Customer Support. We highly recommend searching our Wiki before posting on the forum. Also, if you have a question for our Customer Support team, please contact them as you would normally.

We ask that if you have any complaints or questions relating specifically to your account, that you address them to our Customer Support department. Do not post personal account information such as passwords or other sensitive and private information the forum, as this type of information is best kept secret. Also, please be respectful of other users and refrain from defamatory comments or use of coarse language.

We will visit the forum from time to time, and contribute to various topics. We reserve the right to delete any posts which are deemed offensive or against the spirit of the forum. Any spamming or illegal activity will not be tolerated. We also reserve the right to block any user who violates these guidelines.

To get started, we welcome you to sign up at our User Management site. Any account created there will have access to these forums, our Wiki, our Ideas site and commenting permission on our Status Blog.
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  • Enabling SSL


    I've enabled SSL, however, the browser is giving an error message when I visit my site. It looks like the server is using a "self signed" certificate. How can I get a trusted certificate?


  • #2
    The easiest way would be to buy a Cert from a trusted CA, such as a RapidSSL or QuickSSL from GeoTrust, or some other CA.

    Here's an article about how to generate a CSR and Private Key in Plesk 10: You can follow these steps and buy a Cert directly from GeoTrust, Thawte, Comodo, etc.

    Or you can buy one from us in your control panel from Billing - Order New Service - GeoTrust SSL Certificates. When submitting your order you can paste in the CSR you generated from Plesk when following the article above.