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  • SSL Certificate installation

    I am trying to get a SSL Certificate working on my VPS. I *think* I managed to install it on the server but somehow it doesn't seem to be connected to my domain

    See print screen below, the top part is what I can see in Home > Tools & Settings > SSL Certificates and the bottom part is when browsing the certificate's properties

  • #2
    Two things I notice.

    1) Based on your first screenshot, it looks like the new cert is not in use. So you just want to activate it from your website settings page in Plesk. There should be a feature on that page for SSL which lets you select it. If you don't see it there may be a problem with your IP addresses. Your website will have to be setup to use the same IP that the certificate is assigned to and it may even need to be configured as a dedicated IP address (which means you may want to get a second to ensure you can use it across other services).

    2) make sure you're accessing your website from the same domain you use on the certificate. I see you set it without the www to just "", so when you access your site, make sure you're using "".


    • #3
      Thanks Jeremia to take time answering my post.

      Is it possible to use the certificate for both situation ? I mean with or without www ?


      • #4
        You can purchase a wildcard certificate which would apply to any subdomain your create. This usually looks something like *, but by default no it's not possible as the certificate name needs to exactly match the domain. You can however update your websites to redirect users to the www or non-www version every time so that you don't have to worry about users hitting the wrong domain. Many web applications will actually do this for you (wordpress for example); you just have to set the URL you want in your settings.


        • #5
          Getting back to this issue. I purchased a new certificate and I installed it. I also purchased a dedicated IP address. When I want to add it I am getting an error message, see below. I guess I have to delete the shared IP address before but I am a bit worried about potential side effect: what about the DNS ? what about the login to Plesk which seems to be done thru the shared IP address ? and the firewall (or other) ?


          • #6
            You shouldn't need to add the IP address in manually. Simply click Re-read IPs and it should pick up the existence of the new IP address on your VPS


            • #7
              And what about the DNS ? Will adding the IP address have an impact on this ? Or any other part of the Plesk, VPS, whatever ?


              • #8
                no, it should have no impact. Nothing is changing you're just enabling a second IP address and it will become available within various fields and options within the panel.