Hi there, I'm having a bit of an issue and have spoken to your customer support to no avail. Tim (user: tima), I hope you can help.
Our goal: Install Wordpress using our Windows Hosting Premium account.
The intention is to install Wordpress with our windows hosting and have it point to the MySql database on our free Linux sub-domain.
Progress: We are a long time customer and from what I have read on your forums in this thread, older customers are on servers with Windows 2003 (this does not support PHP, which Wordpress requires). So, having attempted to install Wordpress on our Windows hosting account... I am prompted to download the install.php file when I call it up in the browser (this seems to affirm the fact that PHP support is NOT on the server that Myhosting.com has us on).
I continued to look on your forums for answers. I then came upon this thread where your product manager, Tim, says that your Windows 2008 servers support PHP. This is essentially the solution I was looking for, however, I want to be sure. So I did an on-line chat with someone named Chris and spoke to a customer rep on the phone, also named Chris (same person?), and both said your Windows servers do not support PHP.
Basically, I need a definite answer as to whether your Windows servers support PHP. If it is true that your latest servers do and your older servers don't, I need to know if we can be migrated over to a PHP supporting Windows server. I also need to know whether we can do this without having to cancel our account and create a new account (as per one of your customer's experiences in the linked threads).
Hope you can help.