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  1. 2011-06-15, 07:28 AM #1
    WrigleyF
    WrigleyF is offline Master Member
    Join Date
    May 2010
    Posts
    546

    Default running your own customer support

    For all you resellers out there, do you offer your own customer support sysem? How does it work? Do you have people email you, or do you have a special phone line set up?
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  2. 2012-06-01, 11:08 AM #2
    suwunk
    suwunk is offline Super Moderator
    Join Date
    Aug 2010
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    1,081

    Default

    Add live chat to your website. Let visitors communicate with you as they browse your product.
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  3. 2012-06-02, 12:29 PM #3
    gavind
    gavind is offline Official Member SpaceHamster
    Join Date
    May 2012
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    24

    Default

    Don't miss having the option to outsource too. Quick question, as a reseller, are you also giving them training materials?
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