My users are going berzerk as a result of these POP/IMAP email outages. The problems have been intermittent for weeks, and some days (such as today) we cannot access our email for extended periods (hours). Email is a mission-critical communication element for any business. If our email is down, we are dead in the water.
This really is unacceptable. As a minimum courtesy, I expect some degree of compensation for the sub-par quality of your email servers. You've created unreasonably high levels of stress at our office, and most likely offices across the country, because your email services are unreliable and unstable.