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  1. #1
    victoria999 is offline Junior Member
    Join Date
    Feb 2011
    Posts
    1

    Default Website transfer from old host to myhosting

    I have several company websites to move from old host (eboundhost) to my brand new myhosting VPS plan but I keep on running into problems during the last 48 hours

    I first downloaded my website's files via FTP and exported my database from old host. Then I uploaded everything to myhosting on the new account created. I kept the same database name, user name for new account, same password and did the database connection. I tested it on the IP address I associated to the new account. Result: FAIL I've got a white page saying 500 INTERNAL SERVER ERROR

    Again, I tried but this time using the cPanel COPY AN ACCOUNT FROM ANOTHER SERVER WITH ACCOUNT PASSWORD function. Everything seems OK in the process. I then created a new database, imported my tables, created a new user with GRANT ALL PRIVILEDGES on the database... all usernames, passwords, account info same as original. Result: FAIL 500 INTERNAL SERVER ERROR

    Tried the processes again and again, even tried moving another website account but still... can't get anything good out of it all.

    Please HELP !!

  2. #2
    suwunk is offline Super Moderator
    Join Date
    Aug 2010
    Posts
    1,080

    Default

    Hi Victoria999,

    I`ve submitted your problem to myhosting costumer service, you can also Call 1-866-289-5091 for faster response

    Cheers


 

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