Spam Trouble

[sgoodman]

Greetings,

Does anyone know how to prevent email from going to the spam sub-folder on shared Linux classic hosting?

I've tried logging into the control panel:

http://emailadmin.myhosting.com

But I don't see an option for this. There is a Whitelist option, but I don't this this will help because the messages are not on the Realtime Blackhole List.

Thanks,
Shane.

[tima]

Hi Shane,

From the main menu, under "mail host properties", you can click on "Anti-SPAM". On this page (http://emailadmin.myhosting.com/Domain/SPAM.asp), you can change the options to either tag the subject line, move to a Spam folder, or do nothing.

Is this what you're looking for?

[sgoodman]

I already have the last option selected ("Create a sub-folder called "spam" and move all messages suspected to be SPAM to this folder. NOTE: email in this folder will be automatically deleted after 7 days based on the time of delivery.")

And I was wondering if it was possible to identify certain emails as legitimate, so that they don't go straight to the spam sub-folder.

Thanks,
Shane.