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  1. #1
    Doomer is offline Junior Member
    Join Date
    Mar 2010
    Posts
    6

    Unhappy My Wordpress can send mail in MyHosting Classic, but not in MyHosting Cloud

    I was running some wordpress installarions in MyHosting classic linux hosting, and everything was working fine, my Wordpress could send e-mails to me when I received comments, posts, backup, etc.

    Now I migrated to MyHosting Cloud and many things just stopped to work.

    1st at all I was forced to set "define('WP_MEMORY_LIMIT', '64M');" on Wordpress config file, cause the WP-Admin page returned many of errors about memory on default memory use (32mb)

    2nd problem is about these e-mails, after the migration I just can't receive nothing, comments, posts backup, nothing, Wordpress don't return any error, I don't know what can I do to allow my application to send e-mails to me.

    3rd thing... someone haves any php send mail to me? On MyHosting wiki haves only an ASP example, but I use as primary hosting an Apache server ^^

    Tyvm all

    plz help me /o\

  2. #2
    sgoodman is offline Master Member
    Join Date
    Jul 2008
    Location
    Alberta, Canada
    Posts
    397

    Question "Classic" and "Cloud"

    Doomer,

    What are "MyHosting classic linux hosting" and "MyHosting Cloud"? I haven't heard of either.

    Thanks,
    Shane.
    Basic Linux Hosting on classic platform; Parallels Plesk Panel 10.3.1

  3. #3
    melissas is offline Master Member
    Join Date
    Sep 2009
    Posts
    138

    Default

    Hey Guys - thanks for the comments and questions.

    For the technical issues - I suggest chatting with our CS superstars.
    1 (866) 289-5091 > and they'll honestly be on the phone with you in moments!

    As for the myhosting classic vs cloud > we recently changed our control panel, which all new clients are being set up on. We're looking to migrate - hopefully soon all clients will be on cloud - until then, we're operating on both platforms.

    Hope that helps!

    Cheers,
    Mels

  4. #4
    Doomer is offline Junior Member
    Join Date
    Mar 2010
    Posts
    6

    Default

    lol tyvm

    I sent a mail to service desk and suddenly my new hosting started to send messages =)

  5. #5
    Doomer is offline Junior Member
    Join Date
    Mar 2010
    Posts
    6

    Default

    This problem persists

    I receive some messages, and lot another just does not comes to my inbox.

    I suppose that this mail() php function is very unstable or with any insane spam protection, my application receives the info that its successfull sent but your SMTP just don't deliver the message to my MX. And I didn't got these problems on myhosting "classic" version.

    PS: My e-mail is hosted in Mail2Web professional exchange service and MyHosting servers is already listed on my whitelist.

    If someone knows a workaround, I appreciate it.

    Tyvm

    ps: I already tried to use an SMTP sender but MyHosting does not allow PHP apps to connect.
    "SMTP connection failed to start [tls://ex7.mail2web.com:21]: fsockopen returned Error Number 111 and Error String 'Connection refused''
    Last edited by Doomer; 2010-03-17 at 06:10 PM.

  6. #6
    Not2BigNot2Small is offline Junior Member
    Join Date
    Mar 2010
    Posts
    2

    Default filters

    It's always a good idea to check your e-mail filters and spam filters as well.

  7. #7
    Doomer is offline Junior Member
    Join Date
    Mar 2010
    Posts
    6

    Default

    Quote Originally Posted by Not2BigNot2Small View Post
    It's always a good idea to check your e-mail filters and spam filters as well.
    already double checked and tested with another mail servers too
    nothing works fine =/

    edit: i did a simple test right now:
    I sent a contact form to icarlos@icarlos.net (my email in mail2web) and received.
    I sent a second contact form to icarlos@g.icarlos.net (hosted in google apps) and DON'T received.
    I sent a third contact form back to icarlos@icarlos.net (in mail2web) and DON'T received!

    It's clear that it's an inconstant, unstable or badly configured smtp service used by php mail() messages, cause in all times the php mail() function returns that the message was successfully sent.

    *yes, i'm already talking with support, but they don't read my question and still asking about things that does not apply to the case.
    Last edited by Doomer; 2010-03-17 at 07:55 PM.

  8. #8
    jeremya is offline Administrator
    Join Date
    Jun 2008
    Posts
    270

    Default

    when sending from your onCloud account I believe you need to ensure you're connecting to the proper sending hostname. In onCloud if you're on a windows server you need to specify send.winweb.myhosting.com as the sending server. If you're on a linux server you should be able to use localhost.

    Hope that helps!
    -Jeremya

  9. #9
    Doomer is offline Junior Member
    Join Date
    Mar 2010
    Posts
    6

    Default

    Quote Originally Posted by jeremya View Post
    when sending from your onCloud account I believe you need to ensure you're connecting to the proper sending hostname. In onCloud if you're on a windows server you need to specify send.winweb.myhosting.com as the sending server. If you're on a linux server you should be able to use localhost.

    Hope that helps!
    I'm just using a mail() function, where can I set the hostname in a php native function? I don't have access to php.ini settings...


 

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