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  1. #11
    melissas is offline Master Member
    Join Date
    Sep 2009
    Posts
    138

    Default

    yes - please contact Customer service as we need you customer info to help solve this.
    1 (866) 289-5091

  2. #12
    sabrina is offline Junior Member
    Join Date
    Apr 2010
    Posts
    2

    Default

    Thanks Melissas. I did and they solved my problem

  3. #13
    masha is offline Junior Member
    Join Date
    Nov 2010
    Posts
    1

    Unhappy Access to directory /wp-content

    Hi,

    please post the solution to the discussed problem. I installed wordpress and also managed to install a new theme.

    BUT: I do not have the possibility to find and access the wordpress directory. This is CRUCIAL as I need to change the theme, e.g. upload my custom logo to the "image" directory.

    PLEAS HELP - it is urgent!!! And please do not tell me that I shall call support hotline as I am a customer from Europe!

    Thanx a lot for contacting me!!!

    Marc

  4. #14
    suwunk is offline Super Moderator
    Join Date
    Aug 2010
    Posts
    1,082

    Default

    Hi Marc,

    I`ve submitted your problem to customer support.

    24/7 In-House Phone Support For UK 0-800-680-0676, Germany 0-800-180-1596

    Cheers

  5. #15
    stefaniej is offline Customer Support SpaceHamster
    Join Date
    Sep 2010
    Location
    Toronto, Canada
    Posts
    28

    Default

    Hi, Marc!

    Here is a wiki article that will assist you with finding the application directory you're looking for.

    http://myhosting.com/kb/Accessing_th...tion_Directory

    Let me know if you have any questions!

    Quote Originally Posted by masha View Post
    Hi,

    please post the solution to the discussed problem. I installed wordpress and also managed to install a new theme.

    BUT: I do not have the possibility to find and access the wordpress directory. This is CRUCIAL as I need to change the theme, e.g. upload my custom logo to the "image" directory.

    PLEAS HELP - it is urgent!!! And please do not tell me that I shall call support hotline as I am a customer from Europe!

    Thanx a lot for contacting me!!!

    Marc
    StefanieJ
    _.-customer support-._


 

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