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  1. #1
    Join Date
    Jun 2010
    Posts
    1

    Default Virtual Server - Problems with email set up!

    Hi -

    Tech support has only provided vague answers that have not helped me. No one answers the phone line, and email response is running 12+ hours.
    Is this normal for myhosting.com? Not very good customer support!

    Anyway, I signed up for a windows virtual server account. Everything is working except for sending email. Incoming email works fine. Outgoing mail is rejected by the server. I have one domain on the server. Set up the mail as usual with a pop and smtp in Outlook Express. I'm using Verizon DSL, so port 25 is usually blocked, but I tried it anyway.

    I've tried every possible combo I could find on the FAQs for the outgoing mail settings:

    SMTP Server: smtp.(mydomain).com
    SMTP Port: 25

    (server not found error message)

    SMTP Server: smtp.vps.myhosting.com
    SMTP Port: 25

    (no real error message)

    SMTP Server: alternativesmtp.myhosting.com
    SMTP Port: 587

    (no real error message)

    If anyone out there can help me with this I'd appreciate it!

    Ed

  2. #2
    jaas666 is offline Official Member
    Join Date
    Oct 2010
    Posts
    11

    Default

    Same problem here.. email support has been of no help whatsoever.


 

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