myhosting.com Knowledge Base - Classic http://myhosting.com/kb/index.php?/category/184 en-us KnowlageBase RSS Generator Billing and Refund Policy for Hosted Exchange Email http://myhosting.com/kb/index.php?/article/AA-00471 Fees are added at the beginning of each billing cycle to pay for the services for that billing cycle. For example, if you are on six month billing cycle, at the beginning of your billing term you will be billed for 6 months of hosting services.

Since all accounts are handled on a month to…]]> Wed, 19 Sep 2012 19:53:52 +0000 http://myhosting.com/kb/index.php?/article/AA-00471 Payment Terms http://myhosting.com/kb/index.php?/article/AA-00344 Available Payment Terms

All customers are provided with various payment term options when they sign up for our services. You can decide to pay 1, 3, 6 or 12 months in advance for your account. Customers may choose to change their billing terms at anytime from their ]]> Wed, 19 Sep 2012 19:08:57 +0000 http://myhosting.com/kb/index.php?/article/AA-00344 Payment Methods http://myhosting.com/kb/index.php?/article/AA-00366 myhosting.com accepts the following methods of payment:

  • Major credit cards:
    • Visa
    • MasterCard
    • American Express
  • Paypal
  • Personal checks and International money orders. Checks and money orders must be in USD…]]> Wed, 19 Sep 2012 14:26:29 +0000 http://myhosting.com/kb/index.php?/article/AA-00366 Pre-pay Account http://myhosting.com/kb/index.php?/article/AA-00362 All customers are provided with various payment term options when they sign up for service. Accounts can either be paid monthly, quarterly, bi-annually or annually.

    Customers may choose to change their billing terms at anytime from their ]]> Wed, 19 Sep 2012 14:25:16 +0000 http://myhosting.com/kb/index.php?/article/AA-00362 Mailing Address http://myhosting.com/kb/index.php?/article/AA-00361 Please see our mailing address below:

    SoftCom Inc. 10 Bay Street, Suite 1610 Toronto, ON Canada M5J 2R8 ]]>     Wed, 19 Sep 2012 14:25:16 +0000 http://myhosting.com/kb/index.php?/article/AA-00361     Invoice http://myhosting.com/kb/index.php?/article/AA-00360 Invoices can be retrieved at any time through our Control Panel:

    1. Browse to your control panel at: https://support.myhosting.com
    2. Log on to your account using your username and password. (If you are a resell]]> Wed, 19 Sep 2012 14:25:16 +0000 http://myhosting.com/kb/index.php?/article/AA-00360 Direct-withdrawal from a checking account http://myhosting.com/kb/index.php?/article/AA-00359 Wed, 19 Sep 2012 14:25:16 +0000 http://myhosting.com/kb/index.php?/article/AA-00359 Data Transfer and Disk Space http://myhosting.com/kb/index.php?/article/AA-00358 What happends if I go over my Data Transfer Limit

      You will be notified by email ahead of time when you are about to exceed your monthly data transfer allowance. At that time, you will be able to select billing options that suit your Data Transfer needs. Any additional Data Transfer will…]]> Wed, 19 Sep 2012 14:25:16 +0000 http://myhosting.com/kb/index.php?/article/AA-00358 Currency of Charges http://myhosting.com/kb/index.php?/article/AA-00357 What currency do you charge in?

      All fees charged are in US Dollars.

      Do you charge PST?

      No, we do not charge PST.

      Do you charge GST?

      ]]> Wed, 19 Sep 2012 14:25:16 +0000 http://myhosting.com/kb/index.php?/article/AA-00357 Credit Card http://myhosting.com/kb/index.php?/article/AA-00356 Update Credit Card

      To update a credit card through our secure pages please follow the instructions provided below:

      1. Browse to your Control Panel at https://support.myhosting.com]]> Wed, 19 Sep 2012 14:25:16 +0000 http://myhosting.com/kb/index.php?/article/AA-00356