Definition of Disk Overuse
Disk space is the amount of hard drive space that you are using for
your website. This is completely separate from the Data Transfer limits
which meter how much information you transfer to and from the website.
Depending on the hosting plan you have chosen, you are given a certain
quota of disk space usage. If you go over this quota, you will be
charged for the amount that you have gone over. Disk overuse fees are
calculated daily. We currently charge US$0.20 per MB you go over per
month. This amount is pro-rated daily, so if you have 50 MB of overuse
on a day, the charge is US $0.2/MB/Month * (1/30) * 50 = US $0.33. Each
daily charge is calculated and added to your bill.
The disk space you use includes your html files, graphics, audio
clips, log files, and all other files that make up your Web site, as
well as POP3 e-mail messages. Aside from your website, you may need to
monitor your log files and your email to make sure you stay beneath your
If you receive several large email messages, or do not clear out your
POP e-mail boxes on a regular basis, your email storage can accumulate
to fill up your disk space quota. There are several things you can do to
make sure that this does not happen: First, make sure that you clear
out all of your email boxes on a regular basis. Also, make sure that
before you delete an email box that you clear it of any email messages.
You can also place a limit on how large a particular POP3 e-mail box can
get. Please use caution when doing this as when a email box has reached
its limit, it will not be able to receive any more email messages until
it has been cleared out.
Setting a limit on e-mail boxes
Please go to your email administration website at http://emailadmin.yourdomain.com/
where yourdomain.com is the name of your website domain. You will need
to log in with the username Admin and your website password. From there,
you will see a list of all the email boxes you have created. Select the
user that you would like to place a limit on by clicking on it. On the
right hand side, you will then see an option called Advanced.
Click on that option. You can then specify a Maximum mailbox size. This
number is in kilobytes so 10 MB is approximately 10000KB. Once you have
entered in a limit, click on Save and the new limit will be in place for that user. Repeat as necessary for the other users.
Your W3SVC### folder holds the log files generated by your site's
statistical generator. It is strongly suggested that you download your
old log files from your W3SVC.... folder so as to avoid over usage
charges, or, if your log files are continually large, you may want to
consider turning off the logging function for the majority of the month
and just turning it on when you require a report (weekly or monthly).
Our servers are pre-configured to log all the access to web
sites--including your subdirectories, DIR Alias accounts, and Sub Domain
accounts--not DNS Alias accounts. The best way to get your statistic
reports is to download your log files and analyze locally. There are
many programs in the market, some are free, some are shareware. Good
places to look are:
To download your log files
- Go to http://support.myhosting.com/SiteManagement/WebSiteTools/LogAnalyzer/
- There you can zip your old and current log files and click on
appropriate links to download them. On screen info provides all the info
you need. The web server locks the log file as it is being used within
the current month. Under http://support.myhosting.com/SiteManagement/SiteSettings/logging.asp -> Manage Your Web Server, select DISABLE
Logging. Then you can delete the file. And if you want you can turn
logging back on. The server will automatically create a new file, if the
current log is renamed or deleted.
The log files are titled as : ex0101.log
01 refers to the year 2001 01 refers to January
If it was February, the file would be titled: ex0102.log
To turn off your log file generation
Go to http://support.myhosting.com/SiteManagement/SiteSettings/logging.asp -> Manage your Web server
and click Disable logging.