If you want to update your website with an FTP program (most other
website editors use this method) you'll need the following information:
FTP Host: yourIPaddress
User Name: w12345678
Password: your ftp password
The specific steps on how to use FTP to update your website
depend on which FTP or website editing program you are using. You will
have to refer to the documentation for that program to find out how to
do this. We also provide some guides for common FTP programs
here.
Windows(IIS)
You can find your FTP Username and Password through your customer control panel.