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Canceling your SharePoint Site

Reference Number: AA-00844 Created: 2012-09-20 13:21 Last Updated: 2013-07-26 02:17 0 Rating/ Voters

All cancellations are handled by our Customer Support Relations Department that is available during business hours. In the meantime you can contact our Customer Support Department by telephone, chat and email to assist you with getting started on the cancellation process.

Note: Fees are added at the beginning of each billing cycle to pay for the services for that billing cycle. For example, if you are on six month billing cycle, at the beginning of your billing term, you are billed for 6 months of hosting services.

Since all accounts are handled on a month to month basis, when you cancel your account, it will remain active until the end of that month. This gives you the opportunity to save all your files, and give you a chance to reconsider moving from us or canceling for good. If you have prepaid for additional months, the remaining amount on your account will be credited to your account at the end of the current month, when the account termination is processed. If you wish to be refunded (within 30 days) to your credit card please contact our billing department.

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