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How to Enable Auto-Reply for an Email Address in Plesk 10

Reference Number: AA-01057 Created: 2012-09-20 15:55 Last Updated: 2012-10-09 08:27 0 Rating/ Voters

Enabling Auto-Reply in Plesk 10 for VPS

Plesk 10.1 is not yet offered, please refer to Plesk-VPS 9.5 KB articles for existing myhosting.com services.

Click here for a video tutorial

For each e-mail account you can switch on the automatic response service which will send a predefined e-mail message in reply to any incoming e-mail message. This is useful for sending "out of office" or "on vacation" notices when you are away.

1. Click Mail.

Image:Mail.JPG

  • Choose the e-mail address where you will be setting up the auto-responder.

Image:Select.JPG

2. Go to the Auto-Reply tab.

Image:Autoreply.JPG

3. Select the Switch on Auto-Reply checkbox.

Image:Swon.JPG

4. Specify the subject message format encoding, and message text.

Image:Specify.JPG

5. Set an address where incoming messages will be sent.

Image:Forwardadd.JPG

6. Click OK.

Image:Clickok.JPG

That's it! You now know how to set up an auto-responder in Plesk.

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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 79)
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 27)
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 12)
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 98)
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 26)
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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 81)
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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 247)
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 246)
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SELECT `far`.`faq_id` AS `faqId`, `far`.`featured`, `far`.`question`, `far`.`views`, `far`.`rating`, `far`.`faq_date`, `far`.`status_change_date` FROM `faq_articles` AS `far`
 INNER JOIN `tmp_visible_articles_20101` AS `tmp` ON far.faq_id = tmp.faq_id WHERE (draft = 'N') ORDER BY `far`.`real_creation_date` DESC, `faqId` DESC LIMIT 10
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SELECT `fa`.`faq_id` AS `faqId`, `fa`.`question`, `fa`.`code`, `fa`.`views`, `fa`.`rating`, `fa`.`featured`, `fa`.`answer`, CASE
                                            WHEN (`public` = 'Y' AND (((public_start_date <= '2013-05-24 01:44:54') OR (public_start_date IS NULL))
                                                    AND (public_end_date IS NULL OR public_end_date >= '2013-05-24 01:44:54')))
                                            THEN 'Y'
                                            ELSE 'N'
                                        END  AS `public`, `fa`.`faq_date` AS `date`, `fa`.`status_change_date` AS `lastEditDate`, `fa`.`public_start_date` AS `publicStartDate` FROM `faq_articles` AS `fa` WHERE (fa.faq_id IN (4873,4872,4871,4870,4869,4865,4864,4863,4862,4861)) AND (fa.status = 'moderated') ORDER BY `fa`.`real_creation_date` DESC, `faq_id` DESC
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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 371)
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 210)
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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 231)
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 209)
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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
 LEFT JOIN `faq_categories` AS `fc` ON fc.cat_id = ac.category_id WHERE (ac.faq_id = 4864)
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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
 LEFT JOIN `faq_categories` AS `fc` ON fc.cat_id = ac.category_id WHERE (ac.faq_id = 4863)
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 312)
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 310)
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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
 LEFT JOIN `faq_categories` AS `fc` ON fc.cat_id = ac.category_id WHERE (ac.faq_id = 4862)
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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
 LEFT JOIN `faq_categories` AS `fc` ON fc.cat_id = ac.category_id WHERE (ac.faq_id = 4861)
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SELECT `far`.`faq_id` AS `faqId`, `far`.`code`, `far`.`email`, `far`.`public` AS `public_`, `far`.`draft`, `far`.`locked`, `far`.`answer`, `far`.`lock_user_id`, `far`.`question`, `far`.`status`, `far`.`featured`, `far`.`freeAccess`, UNIX_TIMESTAMP(far.lock_date) AS `lock_date`, `far`.`author` AS `author_id`, `far`.`editor` AS `editor_id`, `far`.`faq_date` AS `date`, `far`.`rating`, `far`.`views`, `far`.`public_start_date` AS `publicStartDate_`, `far`.`public_end_date` AS `publicEndDate_`, CASE
                                                                WHEN status_change_date IS NULL OR (status_change_date <= '1970-01-01 00:00:00')
                                                                THEN faq_date
                                                                ELSE status_change_date
                                                            END  AS `lastEditDate`, CASE
                                              WHEN (`public` = 'Y' AND (((public_start_date <= '2013-05-24 01:44:54') OR (public_start_date IS NULL))
                                                    AND (public_end_date IS NULL OR public_end_date >= '2013-05-24 01:44:54')))
                                              THEN 'Y'
                                              ELSE 'N'
                                            END  AS `public`, `far`.`meta_keywords`, `far`.`meta_description`, `far`.`KEYWORD_JSGUI`, `far`.`KEYWORD_KMP`, `far`.`KEYWORD_JSGUI_URL`, `far`.`KEYWORD_KMP_URL`, CONCAT_WS(' ', us.fname,us.lname) AS `author_login`, CONCAT_WS(' ', us_e.fname,us_e.lname) AS `editor_login`, CONCAT_WS(' ', us_l.fname,us_l.lname) AS `lock_login`, (SELECT COUNT(*) FROM `faq_attachments` WHERE (faq_id = 984)) AS `attaches` FROM `faq_articles` AS `far`
 LEFT JOIN `users` AS `us` ON far.author = us.user_id
 LEFT JOIN `users` AS `us_e` ON far.editor = us_e.user_id
 LEFT JOIN `users` AS `us_l` ON far.lock_user_id = us_l.user_id WHERE (far.faq_id = 984) AND ( (far.`public` = 'Y' AND (((far.public_start_date <= '2013-05-24 01:44:54') OR (far.public_start_date IS NULL)) AND (far.public_end_date IS NULL OR far.public_end_date >= '2013-05-24 01:44:54')))) LIMIT 1
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SELECT `v_com`.`faq_vc_id` AS `v_com_id`, `v_com`.`visitor_subject` AS `v_com_subject`, `v_com`.`visitor_comment` AS `v_com_comment`, `v_com`.`visitor_comment_date` AS `v_com_date`, `v_com`.`nickname` AS `v_com_nick`, `v_com`.`email` AS `v_com_email`, `v_com`.`user_ip` AS `v_com_ip`, `u_com`.`faq_uc_id` AS `u_com_id`, `u_com`.`user_subject` AS `u_com_subject`, `u_com`.`user_comment` AS `u_com_comment`, `u_com`.`user_comment_date` AS `u_com_date`, CASE WHEN u_com.faq_uc_id IS NULL THEN 0 ELSE 1 END AS `nouser`, `usr`.`fname`, `usr`.`lname` FROM `faq_visitors_comments` AS `v_com`
 LEFT JOIN `faq_users_comments` AS `u_com` ON v_com.faq_vc_id = u_com.faq_vc_id
 LEFT JOIN `users` AS `usr` ON u_com.author_id = usr.user_id WHERE (v_com.faq_id = 984) AND (v_com.comment_status != 'delete') AND (v_com.comment_status != 'new') ORDER BY `v_com_date` DESC, `u_com_date` ASC
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SELECT `faq_statistics`.`stat_id` AS `id`, `faq_statistics`.`feedback` AS `message`, `faq_statistics`.`stat_date` AS `date`, `faq_statistics`.`email`, `faq_statistics`.`rating` AS `voter` FROM `faq_statistics` WHERE (faq_id = 984) AND (feedback NOT LIKE '')
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SELECT SQL_CALC_FOUND_ROWS `custom_fields`.`cf_id` AS `id`, `custom_fields`.`name`, `custom_fields`.`type`, `custom_fields`.`position`, `custom_fields`.`required`, `custom_fields`.`internal`, `custom_fields`.`hint`, `custom_fields`.`use_hint`, `custom_fields`.`listHeight`, `custom_fields`.`search_back`, `custom_fields`.`search_front`, `custom_fields`.`show_empty`, `custom_fields`.`WYSIWYG`, `custom_fields`.`optionsDelimiter`, `custom_fields`.`format`, `custom_fields`.`isLink` FROM `custom_fields` WHERE (account_id = 2) ORDER BY `position` ASC
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SELECT `cfa`.`cf_id`, `cfa`.`cf_o_id`, `cfa`.`value`, `cf`.`name`, `cf`.`optionsDelimiter`, `cf`.`internal`, `cf`.`type`, `cf`.`format`, `cf`.`position`, `cf`.`show_empty`, `cf`.`search_front` FROM `custom_fields_articles` AS `cfa`
 INNER JOIN `custom_fields` AS `cf` ON cf.cf_id = cfa.cf_id WHERE (cfa.faq_id = 984) ORDER BY `cf_id` ASC
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SELECT `fc`.`cat_id`, `fc`.`cat_name`, `fc`.`account_id` FROM `articles_categories` AS `ac`
 LEFT JOIN `faq_categories` AS `fc` ON fc.cat_id = ac.category_id WHERE (ac.faq_id = 984)
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SELECT `faq_categories`.`cat_name`, `faq_categories`.`cat_id`, `faq_categories`.`parent_id` FROM `faq_categories` WHERE (cat_id = 128)
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SELECT `fa`.`faq_id` AS `id`, `fa`.`views`, `fa`.`rating`, `fs`.`stat_id` AS `voters`, `fs`.`stat_date` AS `statDate` FROM `faq_articles` AS `fa`
 LEFT JOIN (SELECT `faq_statistics`.`faq_id`, MAX(stat_date) AS `stat_date`, COUNT(stat_id) AS `stat_id` FROM `faq_statistics` GROUP BY `faq_id`) AS `fs` ON fa.faq_id = fs.faq_id WHERE (fa.faq_id = 984)
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SELECT SQL_CALC_FOUND_ROWS `us`.`user_id`, `us`.`allow_delete` AS `editable`, `us`.`type`, CASE WHEN (SELECT COUNT(user_id) FROM `users_groups` AS `ug` WHERE (ug.user_id = us.user_id)) > 0 THEN 'N' ELSE 'Y' END AS `unassigned`, `us`.`active`, `us`.`ldap_user`, `us`.`login`, `us`.`fname`, `us`.`lname`, `us`.`email`, CONCAT_WS(' ', us.fname,us.lname) AS `text` FROM `users` AS `us` WHERE (us.login != 'sales@web-site-scripts.com') AND (us.account_id = 2) AND (us.type = 'staff' AND us.active <> 'P' AND (SELECT COUNT(user_id) FROM `users_groups` AS `ug` WHERE (ug.user_id = us.user_id)) > 0) ORDER BY `login` ASC
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SELECT FOUND_ROWS()
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SELECT `fa`.`revision_id`, `fa`.`revision_date` AS `date`, CONCAT_WS(' ', us.fname,us.lname) AS `author`, CONCAT_WS(' ', us_e.fname,us_e.lname) AS `editor` FROM `faq_history` AS `fa`
 LEFT JOIN `users` AS `us` ON fa.author = us.user_id
 LEFT JOIN `users` AS `us_e` ON fa.editor = us_e.user_id WHERE (fa.faq_id = 984) ORDER BY `date` DESC
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SELECT `faq_articles`.`freeAccess`, `faq_articles`.`account_id` FROM `faq_articles` WHERE (faq_id = 984)
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SELECT DISTINCT `g`.`group_id`, `g`.`name`, `g`.`description`, `g`.`allow_delete` FROM `articles_categories` AS `ac`
 LEFT JOIN `groups_categories_permissions` AS `gcp` ON ac.category_id = gcp.category_id OR gcp.category_id = 0
 LEFT JOIN `groups` AS `g` ON g.group_id = gcp.group_id WHERE (ac.faq_id = 984) AND (g.account_id = 2) ORDER BY `g`.`name` ASC
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SELECT COUNT(*) AS `num` FROM `drafts` WHERE (account_id = 2) AND (user_id = -1) AND (question NOT LIKE '' OR answer NOT LIKE '')
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SELECT `dr`.`faq_id`, `dr`.`draft_id`, `dr`.`draft_date`, `dr`.`question`, `dr`.`answer`, `fa`.`draft`, CONCAT_WS(' ', us.fname,us.lname) AS `author_login`, CONCAT_WS(' ', us_e.fname,us_e.lname) AS `editor_login` FROM `drafts` AS `dr`
 LEFT JOIN `faq_articles` AS `fa` ON dr.faq_id = fa.faq_id
 LEFT JOIN `users` AS `us` ON fa.author = us.user_id
 LEFT JOIN `users` AS `us_e` ON fa.editor = us_e.user_id WHERE (dr.faq_id = 984) AND (dr.user_id = -1) AND ((fa.faq_date < dr.draft_date OR fa.status_change_date < dr.draft_date))
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UPDATE `faq_articles` SET `views` = ? WHERE (faq_id = 984)
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SELECT `terms`.`term_id`, `terms`.`term`, `terms`.`term_description` AS `description` FROM `terms` WHERE (account_id = 2)
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SELECT SQL_CALC_FOUND_ROWS `faq_attachments`.`faq_attachment_id` AS `id`, `faq_attachments`.`attach_name` AS `name`, `faq_attachments`.`file_path` AS `path`, `faq_attachments`.`mime_type` AS `type`, `faq_attachments`.`file_name` FROM `faq_attachments` WHERE (faq_id = 984) ORDER BY `name` ASC
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SELECT FOUND_ROWS()
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SELECT `g`.`group_id` AS `gid`, `g`.`name`, `g`.`allow_delete`, `g`.`description`, `g`.`type`, (SELECT COUNT(user_id) FROM `users_groups` AS `ug` WHERE (ug.group_id = g.group_id)) AS `users_count` FROM `groups` AS `g` WHERE (account_id = 2) ORDER BY `name` ASC
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SELECT `ac`.`category_id` FROM `articles_categories` AS `ac`
 INNER JOIN `tmp_visible_articles_20101` AS `tmp` ON ac.faq_id = tmp.faq_id UNION SELECT `fc`.`cat_id` AS `category_id` FROM `faq_categories` AS `fc` WHERE (fc.`public` = 'Y') AND (fc.account_id = 2)
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SELECT `fc`.`cat_id` AS `id`, `fc`.`parent_id` AS `pid`, `fc`.`cat_name` AS `text`, `fc`.`position`, `fc`.`meta_keywords`, `fc`.`meta_description`, `fc`.`public`, CASE WHEN childCount.`count` IS NULL
                                                                                 THEN 0
                                                                                 ELSE childCount.`count`
                                                                             END  AS `childCount`, CASE WHEN totalArticles.`count` IS NULL
                                                                                    THEN 0
                                                                                    ELSE totalArticles.`count`
                                                                                END  AS `totalArticles` FROM `faq_categories` AS `fc`
 LEFT JOIN (SELECT `faq_categories`.`parent_id`, COUNT(cat_id) AS `count` FROM `faq_categories` GROUP BY `parent_id`) AS `childCount` ON childCount.parent_id = fc.cat_id
 LEFT JOIN (SELECT `ac`.`category_id`, COUNT(ac.faq_id) AS `count` FROM `articles_categories` AS `ac`
 INNER JOIN `tmp_visible_articles_20101` AS `tmp` ON ac.faq_id = tmp.faq_id GROUP BY `category_id`) AS `totalArticles` ON totalArticles.category_id = fc.cat_id WHERE (fc.account_id = 2) ORDER BY `fc`.`position` ASC, `fc`.`cat_name` ASC
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SELECT `gcp`.`category_id` FROM `users_groups` AS `ug`
 LEFT JOIN `groups_permissions` AS `gp` ON gp.group_id = ug.group_id
 LEFT JOIN `groups_categories_permissions` AS `gcp` ON gcp.group_id = gp.group_id WHERE (user_id = -1) AND (gp.permission = 'ActPrmCategoryCreateEdit') AND (gp.value = '1')
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SELECT `gcp`.`category_id` FROM `users_groups` AS `ug`
 LEFT JOIN `groups_permissions` AS `gp` ON gp.group_id = ug.group_id
 LEFT JOIN `groups_categories_permissions` AS `gcp` ON gcp.group_id = gp.group_id WHERE (user_id = -1) AND (gp.permission = 'ActPrmCategoryDelete') AND (gp.value = '1')
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SELECT `gcp`.`category_id` FROM `users_groups` AS `ug`
 LEFT JOIN `groups_permissions` AS `gp` ON gp.group_id = ug.group_id
 LEFT JOIN `groups_categories_permissions` AS `gcp` ON gcp.group_id = gp.group_id WHERE (user_id = -1) AND (gp.permission = 'ActPrmArticleCreateEdit') AND (gp.value = '1')
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SELECT `gcp`.`category_id` FROM `users_groups` AS `ug`
 LEFT JOIN `groups_permissions` AS `gp` ON gp.group_id = ug.group_id
 LEFT JOIN `groups_categories_permissions` AS `gcp` ON gcp.group_id = gp.group_id WHERE (user_id = -1) AND (gp.permission = 'ActPrmArticleDelete') AND (gp.value = '1')
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SELECT `fa`.`faq_id` AS `faqId`, `fa`.`question`, `fa`.`code`, `fa`.`featured`, `fa`.`rating`, `fa`.`views`, CASE
                                                     WHEN (`public` = 'Y' AND (((public_start_date <= '2013-05-24 01:44:54') OR (public_start_date IS NULL))
                                                            AND (public_end_date IS NULL OR public_end_date >= '2013-05-24 01:44:54')))
                                                     THEN 'Y'
                                                     ELSE 'N'
                                                  END  AS `public`, `fa`.`faq_date` AS `date`, `fa`.`status_change_date` AS `lastEditDate`, `ac`.`category_id` FROM `faq_articles` AS `fa`
 INNER JOIN `tmp_visible_articles_20101` AS `tmp` ON fa.faq_id = tmp.faq_id
 LEFT JOIN `articles_categories` AS `ac` ON ac.faq_id = fa.faq_id WHERE (ac.category_id IN (8,16,32,128) ) ORDER BY `fa`.`featured` ASC, `fa`.`question` asc
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SELECT `tpl_layouts`.`layout_id`, `tpl_layouts`.`template` FROM `tpl_layouts` WHERE (theme_id = 4) AND (layout_name = 'Article')
0.00097894668579102
SELECT `lb`.`block_id`, `lbc`.`block_name`, `lbc`.`template` FROM `tpl_layouts_blocks` AS `lb`
 INNER JOIN `tpl_blocks` AS `lbc` ON lbc.block_id = lb.block_id WHERE (layout_id = 59)
0.0015950202941895
SELECT `tpl_snippets`.`template`, `tpl_snippets`.`snippet_name`, `tpl_snippets`.`block_id` FROM `tpl_snippets` WHERE (theme_id = 4)
0.00047898292541504
SELECT `languages`.`lang_id` FROM `languages` WHERE (lang = 'def')
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SELECT `languages_vars`.`language_var`, `languages_vars`.`value` FROM `languages_vars` WHERE (lang_id = 1) AND (type != 'notification')
0.025107145309448
SELECT `languages_vars`.`language_var`, `languages_vars`.`value` FROM `languages_vars` WHERE (lang_id = 2) AND (type != 'notification')
Max Query Time:Query:
0.12101411819458
SELECT `fa`.`faq_id` AS `faqId`, `fa`.`question`, `fa`.`code`, `fa`.`views`, `fa`.`rating`, `fa`.`featured`, `fa`.`answer`, CASE
                                            WHEN (`public` = 'Y' AND (((public_start_date <= '2013-05-24 01:44:54') OR (public_start_date IS NULL))
                                                    AND (public_end_date IS NULL OR public_end_date >= '2013-05-24 01:44:54')))
                                            THEN 'Y'
                                            ELSE 'N'
                                        END  AS `public`, `fa`.`faq_date` AS `date`, `fa`.`status_change_date` AS `lastEditDate`, `fa`.`public_start_date` AS `publicStartDate` FROM `faq_articles` AS `fa` WHERE (fa.faq_id IN (4873,4872,4871,4870,4869,4865,4864,4863,4862,4861)) AND (fa.status = 'moderated') ORDER BY `fa`.`real_creation_date` DESC, `faq_id` DESC
Total SQL Time:Queries Num:
0.65091252326965
159