Q How can I log into the Backup Panel? I'm not shown my login details on the Backup Management page...
A Access to modifying your backup policies and managing your restore points and file recovery options requires that you have our On-Demand Backup Upgrade which can be found in the Resource Upgrades section of your panel (Home Screen > Upgrade Resources). Once active, you're login details will appear in your billing panel.
Q If I upgrade to the OnDemand Service, will I have access to the backup restore points that were already created?
A Yes, you will have full access to any completed backups. For the backup service to run, however, you're VPS must be rebooted at least once since you added the backup service or your VPS was created with the backup service.
I change the password to Idera Server Backup?
Yes, you can change the password from within Idera Server
Backup. For troubleshooting purposes, it is recommended that you maintain the
I run a Policy at hourly intervals on either “Standard VPS Backup” or
“On-Demand VPS Backup + File Recovery” service add-ons?
No, the lowest limit is set to Daily intervals.
upgrading between “Standard VPS Backup” and On-Demand VPS Backup + File
Recovery require a reboot to provision on Customer Control Panel (CCP)?
No, an upgrade in your CCP is processed without the
need for reboot. However, in order for your Policy to work the first time, the VM
does require a reboot thereafter.
a backup made automatically or do I have to configure one?
A policy is created by default, but you will need
to reboot your VPS the first time in order for the policy to run. The policy
will run at the scheduled time to back up your content.
Idera Server Backup include Database Backup?
Yes. While you can back up and restore your entire
VM, Idera also includes SQL Server and mySQL backup features.
I use Idera for Linux-based VPSs?
At this time, myhosting.com offers Idera Server
Backup for Hyper-V (Windows) environments only. However, myhosting.com offers Virtuozzo
Backups for Linux-based VPSs.
my service be interrupted if I exceed the diskspace quota I paid for?
Overusage of diskspace is monitored and, when
exceeded, myhosting.com will notify you to increase your diskspace quota or
maintain the current limit.