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1. Where Do I Make A Payment

myhosting.com accepts the following methods of payment: Major credit cards: Visa MasterCard American Express Paypal Personal checks and International money orders. For additional information, e-mail billing@myhosting.com. Making a Payment You can make a payment…

2. Upgrade, Downgrade, Cancel

Upgrade and Downgrade To upgrade/downgrade your hosting plan, please follow the instructions provided below: Login to your customer control panel at https://manage.myhosting.com Click on Account on the top of the page Click on Subscriptions Click on the plan…

3. Update Contact Information

To update your contact information please follow the instructions provided below: Login to your customer control panel at https://manage.myhosting.com Click on Account Click on Account Settings Click on Edit Account Settings Modify the information you need…

4. Reseller ID

Go to the control panel login page at http://manage.myhosting.com. There you will see the text "Forgot your reseller ID?". Enter your domain name, and click the Email My Reseller ID button. Your reseller ID will then be emailed to the administrative contact's…

5. Pre-pay Account

All customers are provided with various payment term options when they sign up for service. Accounts can either be paid monthly, quarterly, bi-annually or annually. Customers may choose to change their billing terms at anytime from their Control Panel Click…

6. Paypal Payments In onCloud

Paypal Payment: Adding a PayPal payment is a 2 step process now. First you must add the payment and once created you can then add the funds to the payment. Below are the steps you’ll need to follow Log into your Control Panel at https://manage.myhosting.com…

7. Payment Terms

Available Payment Terms All customers are provided with various payment term options when they sign up for our services. You can decide to pay 1, 3, 6 or 12 months in advance for your account. Customers may choose to change their billing terms at anytime…

8. Payment Methods

myhosting.com accepts the following methods of payment: Major credit cards: Visa MasterCard American Express Paypal Personal checks and International money orders. Checks and money orders must be in USD to be accepted. For additional information, e-mail billing@myhosting.com.…

9. Mailing Address

Please see our mailing address below: SoftCom Inc. 10 Bay Street, Suite 1610 Toronto, ON Canada M5J 2R8

10. Invoice

Invoices can be retrieved at any time through our Control Panel: Login to your control panel at https://manage.myhosting.com Click on Account Click on Financial Documents Click on the Invoices & Payments History tab Click on the Document # of the invoice…

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