Payment Terms
AuthorAdrian McNab Article Reference NumberAA-00344 Views1330 0 Rating/ Voters

Available Payment Terms

All customers are provided with various payment term options when they sign up for our services. You can decide to pay 1, 3, 6 or 12 months in advance for your account. Customers may choose to change their billing terms at anytime from their Control Panel. The change will take affect at the beginning of your next billing term.

We recommend the 12 month billing option so you can enjoy our low promotional pricing!

Changing Your Term

Customers may choose to change their billing terms at anytime from their Control Panel by browsing to My Account and then Billing Terms. The change will take affect at the beginning of your next billing term. We accept American Express, MasterCard and Visa cards.

Payment by Check

If you prefer payment via check, we require payment in six month terms. The check should be in US or Canadian Dollars. We ask our clients who wish to pay by check to send us a check covering the first 6 months of fees and repeat this every 6 months thereafter. Please choose your plan and issue your payment according to the selected plan.

Make your check payable to:

SoftCom Inc.

And send it to this address:

SoftCom Inc.
10 Bay Street, Suite 1610
Toronto, ON
CANADA
M5J 2R8

Checks made out in Canadian Dollars should be adjusted by our current exchange rate of CA$ 1.13 per US$ 1.00.

Services Billed in Arrears

Since some services provided are usage based (i.e. Disk Space and Data Transfer), they are charged in arrears at the beginning of the month following the month they were incurred. For example, if your service plan included 5GB of transfer and you used 7GB during the month, you will be responsible for the additional 2GB at the beginning of the next month. If you cancel your account, you will still be responsible for any additional usage that is incurred.

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