Available Payment Terms
All customers are provided with various payment term options when
they sign up for our services. You can decide to pay 1, 3, 6 or 12
months in advance for your account. Customers may choose to change their
billing terms at anytime from their Control Panel. The change will take affect at the beginning of your next billing term.
We recommend the 12 month billing option so you can enjoy our low promotional pricing!
Changing Your Term
Customers may choose to change their billing terms at anytime from their Control Panel by browsing to My Account and then Billing Terms. The change will take affect at the beginning of your next billing term. We accept American Express, MasterCard and Visa cards.
Payment by Check
If you prefer payment via check, we require payment in six month
terms. The check should be in US or Canadian Dollars. We ask our clients
who wish to pay by check to send us a check covering the first 6 months
of fees and repeat this every 6 months thereafter. Please choose your
plan and issue your payment according to the selected plan.
Make your check payable to:
And send it to this address:
10 Bay Street, Suite 1610
Checks made out in Canadian Dollars should be adjusted by our current exchange rate of CA$ 1.13 per US$ 1.00.
Services Billed in Arrears
Since some services provided are usage based (i.e. Disk Space and
Data Transfer), they are charged in arrears at the beginning of the
month following the month they were incurred. For example, if your
service plan included 5GB of transfer and you used 7GB during the month,
you will be responsible for the additional 2GB at the beginning of the
next month. If you cancel your account, you will still be responsible
for any additional usage that is incurred.