Email Accounts
AuthorKonrad Majkut Article Reference NumberAA-04681 Views5513

Creating Email Accounts

The instructions below cover creating a user on your mail server.

Click here for a video tutorial

  1. Login to your customer control panel at
  2. Click on Exchange Email
  3. Click on Add New Mailbox
  4. Complete creation steps
  5. Repeat the above steps to create additional email accounts for your domain.

Email Aliases

Creating Email Aliases

An Alias is a reference on the server where email can be sent that will redirect email to the account or email address you specify. Email aliases are handled in the form of distribution lists. To create a distribution list on your mail server, please follow the instructions below.

  1. Login to your customer control panel at
  2. Click on Exchange Email
  3. Click on Distribution Lists
  4. Click on Add New Distribution List
  5. Enter the Alias, Display name, Email address and select Address book and Security Options
  6. Click on Submit
  7. Once the distribution list is created you can add users to the list

NOTE: If you have the mail forwarded and then reply to the e-mail from the forwarded account, it will reflect in the reply to address from the forwarded account.

End-User Management of Mailbox Settings

End-users are able to manage the individual features of their own mailbox by logging in at Some features they will be able to view are:

  • General
  • Limits
  • Mail Forwarding
  • Membership
  • Permissions
  • Protection (Postini: Spam and Anti-Virus)

This Web address can safely be given out to your employees so that they can manage ONLY their own email account.

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