Creating an Email Address
One of the first things you will want to do, either if you
are moving to us or if you are starting new, is to create email accounts. You will need to create email accounts before
you will be able to send or receive emails using that address. You should set up your email addresses with
your mail clients only after they are created. If you are moving from an
existing service, you should create your addresses prior to moving the domain;
this will ensure you do not lose any mail in the transition.
Create the address
First log in to your Control Panel at https://manage.myhosting.com and choose
your subscription from the Select Subscription drop-down list on the upper
Now choose the black Exchange Email tab up top.
Now you will see a list of your existing addresses if you
have any; if not, you can still click on the Add New Mailbox button on the top
of the list.
Once you click this button you will be presented with a form
to fill out. Most of the fields are
self-explanatory, but you should take note of the domain name drop-down
list. Please ensure you have the correct
domain selected when creating the address; this becomes important if you have
multiple domains. If you only have one domain, it will be selected here by
Once you click on Next,
you will be asked for the mail template you wish to use. This refers to the
type of email plan you will be setting up. You will see the resourced you have
signed up with listed here. Templates not available to you will not be listed
for you to select.
Finally, you will be presented with a confirmation page that
details what you have selected and the available features, if you don’t see the
feature you were looking for, you can always upgrade and change the account
When this is done I will have the very bizarre email address
that I can use to send and receive from
Now that you have created a new email user, you can start
using it right away at http://ex.myhosting.com, or you can configure it in your
favourite mail client. See the starter guide for configuring your mail for help
with making that connection.