Updating Web Pages
AuthorAdrian McNab Article Reference NumberAA-00720 Views4955 0 Rating/ Voters

FTP Username and Password

If you want to update your website with an FTP program (most other website editors use this method) you'll need the following information:

  • FTP Host: yourIPaddress
  • User Name: w12345678
  • Password: your ftp password


The specific steps on how to use FTP to update your website depend on which FTP or website editing program you are using. You will have to refer to the documentation for that program to find out how to do this. We also provide some guides for common FTP programs here.

Windows(IIS)

You can find your FTP Username and Password through your customer control panel.

  1. Login to your control panel at https://manage.myhosting.com
    • If you have more than one hosting subscrption, you may need to Select Subscription from the drop down menu before continuing.
  2. Click on the Websites tab
  3. Click on your domain name
    Image:clickondomain08162012.JPG
  4. Click on Web Hosting Settings
    Image:clickonwebhost08162012.JPG
  5. Scroll down to the FTP Configuration section and click on Show Password
    Image:Showpassword.JPG
    • You can change the FTP username or password by clicking on Edit.

Linux (Apache)

You can find your FTP Username and Password through your customer control panel.

  1. Login to your control panel at https://manage.myhosting.com
    • If you have more than one hosting subscrption, you may need to Select Subscription from the drop down menu before continuing.
  2. Click on the Websites tab
  3. Click on your domain name
    Image:clickondomain08162012.JPG
  4. Click on FTP Access
    Image:clickonftp08162012.JPG
    • You can change the FTP username or password by clicking on Edit.

File Manager

To update your website using your File Manager, please do the following:

  1. Login to your Control Panel at https://manage.myhosting.com
    • If you have more than one hosting subscrption, you may need to Select Subscription from the drop down menu before continuing.
  2. Click on the Websites tab
  3. Click on your domain name
    Image:clickondomain08162012.JPG
  4. Click on File Manager.
    Image:clickonfileman08162012.JPG
  5. Click on Open File Manager.
    Image:Openfile.JPG
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