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1. Managing your own DNS MX Record

If you manage your own DNS record, please note that you may need to adjust your MX record to ensure proper email delivery to your myhosting.com mailboxes. Please note that starting 29 July 2013, all new subscriptions which include email are provisioned with…

2. STATISTICS AND REPORTS (Spam expert)

Note * Users with the following tab under their email subscription are using SpamExpert as their fail filtering systemYou may find it interesting to run some reports on email for your domain to see what is going on. 1. Login in at https://manage.myhosting.com…

3. BLACKLISTING AND WHITELISTING (Spam Expert)

Note * Users with the following tab under their email subscription are using SpamExpert as their fail filtering system Generally speaking, it is better to rely on the Spam Filter to block or allow mail, instead of using any whitelisting or blacklisting techniques.…

4. ADJUSTING THE EMAIL QUARANTINE THRESHOLD (Spam Expert)

Note * Users with the following tab under their email subscription are using SpamExpert as their fail filtering system Although we advise against it, it is possible to adjust the SpamExperts Inbound Filtering sensitivity if you find that you are receiving…

5. REPORTING SPAM AND HAM (Spam Expert)

Note * Users with the following tab under their email subscription are using SpamExpert as their fail filtering system If you receive an email which you think is a spam, or an email is marked as spam which you believe is not spam (ham), it is possible to…

6. ACCESSING THE EMAIL QUARANTINE (Spam Expert)

Note * Users with the following tab under their email subscription are using SpamExpert as their fail filtering system There are a number of different ways that you can access the email messages that have been quarantined for your subscription. From Your…

7. Mac Email Client Configuration

Mac Mail 2 From the File menu select Add Account... In the Account Type drop-down choose POP. Enter any Account Description you like, your Full Name and your full Email Address. Click Continue. Enter ex.myhosting.com as the Incoming Mail Server, enter your…

8. How To Retrieve Message Headers In Various Email Clients

This article will help you understand how to retrieve the message headers from various email clients. Microsoft Outlook Express 5 and 6 Click the "File" menu. Click "Properties". Click the "Details" tab. Click "Message Source". Highlight, copy and paste everything…

9. SSL Email Settings

General Email Settings Incoming Mail Server (POP3): ex.myhosting.com Outgoing Mail Server (SMTP): auth.myhosting.com Username: username@yourdomain.com Password: *your_mailbox_password* Configuring Mozilla Thunderbird to Connect Mailbox via POP3 Launch Mozilla…

10. Email Accounts

Creating Email Accounts The instructions below cover creating a user on your mail server. Click here for a video tutorial Login to your customer control panel at https://manage.myhosting.com Click on Exchange Email Click on Add New Mailbox Complete creation…