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What is included with VPS Expert Support?
Expert support is provided free of charge to ensure the highest quality of service for your VPS and applies to plans that include Plesk or cPanel only.
For additional details, see our Support Guidelines!
*Preinstalled Software support requires a VPS with a Control Panel installed by myhosting.com including Plesk or cPanel.
**”3rd Party Applications” include any application that is not directly offered by myhosting.com within the VPS plan purchased. This includes any custom built application or that created by a third party.
***Support is offered to assist users in known circumstances and under defined configurations. While Managed support can be applied to correcting issues, myhosting.com may require that a system be restored or recreated to a default setup in order to achieve the agreed upon configuration. myhosting.com reserves the right to refuse to provide Managed Support outside of circumstances outlined above.