Cloud services are some of the most hyped in the current generation of IT, but they are also some of the least understood. Large companies like Microsoft and Amazon run banner ads in subway stations and on television advertising the cloud, but do little to define exactly what the cloud is or how it can benefit small and medium-sized businesses. It is this lack of information that Nikolay Grebennikov, Chief Technology Officer at Kaspersky Lab, thinks needs to be addressed, possibly with legislation.
According to Grebennikov, there is currently a lack of knowledge among those who use cloud computing concerning who has access to their data and why. He advocates for the creation of rules that would regulate what cloud providers have to publish about the way they handle and access data. Further, he believes that there should be non-technical steps taken to get companies and the public at large feeling better and more familiar about cloud technology, as current communication between the public and providers is lacking.
Grebennikov advocates at least some form of legislation that would mandate how users and providers speak to each other, in part to help regulate the market and the terms it uses. As well, greater non-legislated communication about what is expected and can be done with the cloud must exist, in order for customers to feel more comfortable.
While we may be years away from legislation governing what a cloud company can and cannot do and what they must publish for users, many providers are already looking in this direction. They realize that communication with their users and a full understanding of services will be essential in making sure that they stay ahead of the game and on top of the cloud market.