One of the most important concerns companies that are considering a move to the cloud are facing, lie in the realm of security. Cloud solutions are inherently more open to novel attacks and security issues, and this can lead to a situation in which the overall protection of data on a cloud network is compromised. One area in which the cloud may offer greater security as opposed to a security issue is IP telephony, which allows for communications data to be easily encrypted. As a result of these benefits in security, a number of firms that use IP telephony for large scale endeavors are seeking cloud options to further enhance functionality.
By allowing for new levels of IP protection, companies using a cloud-based approach will often find that they have greater overall inter-machine security and a better ability to handle novel threats to their security. In addition, the higher and higher load placed on many of these telephony systems could be better balanced by spreading the load across multiple physical machines, increasing the amount of voice and video traffic than can be handled overall. Small businesses may also be able to take advantage of cloud computing for their telephony options, as a VPS could be used in part to handle the telephone and video load a company needs and in part to deal with their regular storage and data solutions.
While IP telephony has not yet made the switch entirely to the cloud, many companies are seeing the security and performance benefits that can result when a telephony system is moved to a single virtual server or to multiple machines. Business of all sizes can see cost decreases and better service levels by choosing a cloud-based telephony option for their service.