Parallels Plesk Panel 11 reseller series
2. Getting started with Parallels Plesk 11
Welcome to Parallels Plesk Panel 11. This version
of Plesk provides you and your customers with a streamlined user
interface, many improvements, and many powerful new features.
One thing you'll quickly realize is that all
hosting-related functionality has been removed from your control panel.
Plesk 11 is split up into two separate panels: the server administration
panel, which is devoted to administrator and reseller server and
account operations, and the control panel, which focuses on hosting
Whenever you want to do something with a customer's account beyond
what's in the administration panel, you will need to access the
customer's control panel.
Let's take a look around the administration panel.
This is the home screen, which gives you an overview of your account.
View your current service plan, disk space usage and traffic
Here you're given links to access most of the important areas of the panel.
And then of course everything you could need is available in the menu. Let's check out the hosting services section, starting with customers.
This is where you manage customer accounts: create new accounts along
with service subscriptions, manage existing customers and remove
One of the most important changes in Plesk 11 is that hosting services have been restructured. Instead of clients, you now have customers. Customer accounts never expire and don't actually provide any hosting services by themselves.
When a customer signs up for a hosting plan, a new subscription is added to his/her account subscriptions are what actually provide hosting services to your customers.
1) To manage subscriptions, click this link.
Here you'll find a list of all the subscriptions under your reseller account: your customers' subscriptions as well as your own.
Let's take a glance at the end-user control panel.
As you can see, the Plesk 11 control panel for end-users has a much
simpler design than in previous versions, but it's still just as
For assistance using the control panel, you may want to watch the tutorials in the end-user series.
Another change in Plesk 11 is that hosting templates have been replaced with service plans.
Whenever you create a new subscription, you're given the choice between
creating the subscription manually (using no plan) or assigning it a
Service plans can be managed here.
If a subscription uses a certain plan, any future changes to that
plan will automatically be applied to the subscription. This is known as
synchronization. If you ever make customizations to a
subscription, it will be locked from synchronization and no plan changes
will affect the subscription unless it is unlocked.
Similar to service plans, add-on plans can also be
assigned to subscriptions, giving them additional features above and
beyond what already comes with a subscription's service plan.
Now we'll take a look at the domains page.
This page gives you a list of all the domains in the system, their
setup dates, associated subscriptions & subscribers and a link to
their corresponding control panels.
You can't actually do anything with the domains directly from this
page; if, for example, you wanted to delete a domain from someone's
subscription, you'd need to access their control panel first.
The final item in this section of the menu is tools & utilities.
This is where you configure and manage system services, view resource
usage statistics, set up backups, customize your panel branding, etc.
2) Let's return to the home page.
As a reseller, you can create subscriptions for your own account.
Just like with customer accounts, you'll manage them from the control
3) Click here to create your own subscription
Adding your own subscription works the same as adding one for a
customer. For an overview of adding a subscription, check out the
relevant tutorial later in this series.
Now that you've seen all the main areas of Plesk, be
sure to watch the tutorials that follow if you ever need help
performing specific tasks in Plesk.