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onCloud Exchange Mail

1 ACCESSING THE EMAIL QUARANTINE (Spam Expert)

Note * Users with the following tab under their email subscription are using SpamExpert as their fail filtering system There are a number of different ways that you can access the email messages that have been quarantined for your subscription. From Your…

2 ADJUSTING THE EMAIL QUARANTINE THRESHOLD (Spam Expert)

Note * Users with the following tab under their email subscription are using SpamExpert as their fail filtering system Although we advise against it, it is possible to adjust the SpamExperts Inbound Filtering sensitivity if you find that you are receiving…

3 Automatic Folder Cleanup

The Automatic Folder Cleanup feature allows you to define how long emails can stay in a folder before they are automatically deleted. Automatic Folder Cleanup runs every day at 3:00 AM Eastern Time. Once the cleanup process is completed, deleted items cannot…

4 Backups for Hosted Exchange Email

Our engineers have a comprehensive disaster recovery process in place for our Hosted Exchange Email infrastructure and services, which includes a weekly full backup of all Hosted Exchange Email accounts in addition to a daily progressive backup.

5 Billing and Refund Policy for Hosted Exchange Email

Fees are added at the beginning of each billing cycle to pay for the services for that billing cycle. For example, if you are on six month billing cycle, at the beginning of your billing term, you are billed for 6 months of hosting services. Please note:…

6 BLACKLISTING AND WHITELISTING (Spam Expert)

Note * Users with the following tab under their email subscription are using SpamExpert as their fail filtering system Generally speaking, it is better to rely on the Spam Filter to block or allow mail, instead of using any whitelisting or blacklisting techniques.…

7 Bulk Email

myhosting.com does not allow the Email POP3 accounts or the myhosting.com Email Servers to be used for the purpose of sending unsolicited or "bulk email". The reasons for this are quite numerous but the main problem involves the security of our Web and email…

8 Calendars and Calendar Sharing for Exchange

Sharing Calendars using Outlook 2010 If your colleague has shared his/her calendar with you, Outlook 2010 provides you with the ability to view his/her calendar. For instructions regarding how to share and view a calendar, please follow the steps provided…

9 Calender - How to Delete Multiple Calender Entries

How to Delete Multiple Calender Entries 1. In Calendar, point to Current View, on the View menu, and then click By Category. 2. Select all items (CTRL+A), and then press DELETE. You can also delete a single category of Calendar items, such as holidays, by…

10 Clear the Auto-Complete Email Address Cache in Outlook

Outlook 2003 and Outlook 2007 have an automatic completion feature for any email address that you try to type into the TO or CC fields. This feature does not pull from the contacts or address book. If you have emailed somebody that wasn't in your contact…