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1. Customized 404 Error Page

Windows 2008 Platform If you have signed up on February 28, 2008 or later for the Premium or Professional plan and want to customize the 404 page for the Windows portion of your hosting plan, please contact support@myhosting.com. In the future it should be…

2. Domain Forwarding

To set up Domain Forwarding, please follow the instructions below: Browse to your control panel at https://support.myhosting.com. Enter your domain name and password and click on the Log in button. Click on Site Management. Click on Web Site Tools. Click…

3. Web Hosting Platform

myhosting.com uses the latest software and hardware technology to ensure customers receive the highest performance and reliability for their web sites. New myhosting.com customers will be provisioned on Microsoft Windows 2008 Server with IIS 7.0 or Debian…

4. Support Case Statuses

Case Status In the Control Panel in the Customer Care section you can view all your existing Customer Support requests by clicking on View Support Cases. Each Case is assigned a specific status. Below is a description of each Case Status: Open: Your Case…

5. Security Question

The security question gives us another way in which we can verify your identity. For various reasons, you can forget your password, or the email address associated with the account is no longer valid. The security question gives us a way to validate customers…

6. Changing Your Password

Changing Your Admin Password Login to your Control Panel support page at https://support.myhosting.com/. Click on My Account Click on Reset Password Please type in your new password in the field provided. You will need to enter it twice to make sure there…

7. Upgrade, Downgrade, Cancel

Upgrade To upgrade your hosting plan, please follow the instructions provided below: Browse to your control panel at: https://support.myhosting.com Log on to your account using your username and password. (If you are a reseller you must enter in your reseller…

8. Update Contact Information

To update your contact information please follow the instructions provided below: Browse to your Control Panel at https://support.myhosting.com. Log on to your account using your domain name and password. If you are a reseller you must enter in your Reseller…

9. Reseller ID

Go to the control panel login page at http://support.myhosting.com. There you will see the text "Forgot your reseller ID?". Enter your domain name, and click the Email My Reseller ID button. Your reseller ID will then be emailed to the administrative contact's…

10. Upgrade Your Hosting

To upgrade your hosting plan, please follow the instructions below: Browse to your control panel at: https://support.myhosting.com Log on to your account using your username and password. (If you are a reseller you must enter in your reseller ID.) Click on…

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