Outlook 2003 Connection Errors
If the date and time is set incorrectly on your computer, Outlook
2003 may fail to connect to the server to download or view your Exchange
Account. If Outlook 2003 is reporting that it is "Trying to Connect"
but never succeeds, please check the Date and Time on your computer to
ensure it is accurate, and then retry.
"An Object Cannot Be Found" Error
Within the first 24 hours of your Business Exchange account being activated, you may receive the following error when completing a Send/Receive:
Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed. An object could not be found.'
This error indicates that Outlook was unable to download the Offline
Address Book. The Offline Address Book is generated automatically the
first night after your account was activated. If you continue to receive
this error after approximately 24 hours, you can rebuild your Offline
Address Book manually. To do so, browse to your Exchange Management page and click on Rebuild OAB.
"Exchange over the Internet" option is missing when configuring Outlook
If the Exchange over the Internet area does not appear on the
Connection tab of the Microsoft Exchange Server dialog box, make sure
that your computer meets the requirements to configure RPC over HTTPS.
If you installed the service pack and the update package
that are required, and the Exchange over the Internet area does not
appear on the Connection tab, edit the Windows registry. To do this,
follow these steps:
- Start Registry Editor.
Warning: Serious problems
might occur if you modify the registry incorrectly by using Registry
Editor or by using another method. These problems might require that you
reinstall your operating system. mail2web.com cannot guarantee that
these problems can be solved. Modify the registry at your own risk.
- Locate and then click the following registry subkey:
- Create the following registry entry if it does not exist:
Value name: EnableRPCtunnelingUI
Value type: REG_DWORD
Value data: 1
- Quit Registry Editor.
Cannot Authenticate with Windows 7 or XP
Users running the Windows 7 Beta Operating System may encounter
issues authenticating using Outlook. This can be resolved by changing
the username from email@example.com to AD2\user_domain-name.com.
This username can usually be constructed from your email address inserting AD2\
plus the first 20 characters of your email address. Replace the @
symbol in your email address with an underscore (_). If the 20th
character of your email address is a dot (.), replace it with an
underscore (_). If your email address is less than 20 characters in
length, then simply use all available characters.
You can also locate the username from your Control Panel in the End-User Administration settings. Click GO to the right of the user, then click on View ActiveSync Settings. The username will match the one listed in the second table on this page entitled Desktop Settings for Windows Mobile Device Center and ActiveSync.