How to Trace an Email Address (RV Skin Blue)
AuthorAdrian McNab Article Reference NumberAA-00903 Views273 0 Rating/ 2 Voters

How to trace an email address in cPanel for VPS (RV Skin Blue)

Click here for a video tutorial

How to trace an email address in cPanel.

This demo assumes you've already logged in to cPanel.

Now let's go ahead and learn how trace an email address.

1) Click Email Address Trace.

Image:Emailtrace.JPG

This is where you can test any email address by tracing its route from this server.

The tool is helpful if you're having difficulty sending an email to a specific address. You can check to see where the problem might be.

2) Enter an email address in the box.

Image:Emailenter.JPG

3) Click Show Route.

Image:Shwroute.JPG

That's it. The route to the myname@demo1234.com email address is shown on the screen.

From your cPanel, you'll be able to look for problems and see if a problem lies with your server, or on the other end where the destination email address is located.

Image:Traces.JPG

This is the end of the tutorial. You now know how to check an email address by performing a trace from within cPanel.

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